Terms of Service

Effective date: August 27, 2026. This page is a structured business draft, not final legal advice. See the notice at the bottom. Tap a section below to expand it.

By accessing this website, placing an order, or subscribing to the Mail Club, you accept these Terms, our Privacy Policy, our Refund and Replacement Policy, and the disclosures shown to you at checkout. Nothing in these Terms excludes any consumer right that cannot be waived under applicable law.

We accept payment through Shopify Payments (credit and debit cards, and Apple Pay / Google Pay where available) and PayPal. Payment is due at the time of order. Mail Club subscriptions renew automatically each month until cancelled. At checkout you will always be shown the amount charged today, the recurring monthly amount, the currency, the billing frequency, applicable shipping, applicable taxes, and the rule governing your next billing date.

The Mail Club is one recurring monthly product with two destination-based prices: Canada and International. There are no content tiers. Every member receives the same monthly contents.

Mail Club payments are taken automatically each month. You are responsible for maintaining a valid payment method, a current email address, and a complete shipping address. Failed payments may be retried, and your edition may be held until payment succeeds.

Mail Club letters are normally mailed monthly and may take up to approximately three weeks to arrive. All timelines are estimates, not guarantees.

We send a dispatch notification when your letter is mailed. Tracking information is only provided when a genuinely tracked mailing service was actually used for your order.

We are not responsible for carrier or customs delays. International customers may be responsible for customs duties, import taxes, or handling charges imposed by their own country.

If an item arrives damaged inside your letter or parcel, contact support within five calendar days of confirmed delivery with your order number, a description of the damage, and clear photographs.

Except where applicable law requires otherwise, we do not automatically refund change-of-mind purchases, incorrect customer-provided addresses, ordinary handmade variation, customs delays, carrier delays, or untracked mail that is still within its estimated delivery window. See our Refund and Replacement Policy for full detail.

All artwork, product designs, photographs, graphics, branding, and written content on this site remain the artist's intellectual property. Purchasing a product does not transfer copyright or any commercial rights in that artwork.

Without our prior written permission, you may not use any artwork from this site to train, test, fine-tune, develop, or supply datasets to AI or machine-learning systems, and you may not submit it to generative-AI tools for replication, transformation, imitation, or dataset creation.

Reproduction, counterfeit copies, commercial manufacturing, scanning for redistribution, stock-site uploads, or unauthorized commercial resale of any product are prohibited. Contact support for licensing questions.

To the maximum extent permitted by law, we exclude liability for indirect losses and for delays outside our reasonable control, without excluding any legal right that cannot be waived.

These Terms are governed by the laws of Canada, without removing any protection you are entitled to under the laws of your own jurisdiction.

This page is a structured business draft. It is not final legal advice. Before launch, the Terms, subscription disclosures, privacy practices, refund rules, cancellation rules, and international-sales provisions must be reviewed by a qualified professional.

Terms of Service

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